Process Mapping
21 minutes
Video Overview
In our Operational Excellence webinar series, OPEX Coach Catherine Boyle from Invest Northern Ireland takes you through how to:
• Map your processes
• Use a process map for problem solving
• Identify value adding activities and waste
• Generate a value stream map
• of targets, expectations & issues
Operational Excellence | Process Mapping
Typically, 90% of the lead time between order receipt and delivery is not adding value for the customer.
This video will cover how to map your business processes from receipt of an order until you are paid for it which will help to identify what these non-value adding activities are which waste time, energy & resources.
The process map is also a useful tool which can be used to help with problem solving.
Chapter List
21 minutes
1 video